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How Do I Order? |
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You can email, fax or give you order over the phone As soon as we revive you order we will than email or fax a "Production Sheet" to you, on this production sheet we will stipulate what products you ordering, colour, sizes and method of decoration as well as brake down of cost’s and you final costing. You will than have to print it out, sign and fax back to Novel Tees as a conformation of your order. |
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How Long Does It Take? |
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Some time we can do wonders and have you order ready in just 2 to 3 day’s. Our normal turn around time is 5 to 7 day’s from artwork approval. |
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What Methods Of Decoration Do You Offer? |
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We are proud of our ability to offer all under one roof: Embroidery, Screen Printing, Pad Printing,
Laser Engraving & Embossing. |
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What Formats Of Design Do You Except? |
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For Embroidery: JPEG, Print Out, Letter Head, Business Cards, etc. For All Others: Illustrator For PC, Photo Shop, Corel Draw |
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What Do We Do If We Don't Have Correct Format? |
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We can provide services to redraw your designs, cost for artwork will be quoted individually |
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Do You Have A Catalogue? |
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Yes, digital copy of Novel Tees catalogue can be sent out to you at your request.
We do not have paper catalogues due to the fact that our range of products changes all the time & our web site will reflect this changes immediately. |
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Can I Get Samples? |
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After your acceptance of our quotation you can request samples. |
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What Sizes Do I Order? |
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On confirmation of your order we can offer one of each size of products that you ordering to be sent to you, so you can chose sizes. |
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Can I Have A Credit Facility? |
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Your first 3 orders have to be on COD bases and after that you can request a credit application form.
On approval of credit application form Novel Tees will be able to provide you with 30 day’s account. |
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What Method Of Payments Do You Except? |
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Cheque, Cash, Direct Credit In To Novel Tees Account as well as “Visa”, “Master Card”, “Bank Card” & “American Express” (Fees for Amex might apply) |
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